These General Terms and Conditions (T&C) govern the contractual relationship between KNUS GmbH, operating under the brand name SANE/REBELS (hereinafter "Service Provider" or "we"), and the client (hereinafter "Client" or "you") for all consulting and advisory services provided by the Service Provider.
Service Provider:
KNUS GmbH
Geschäftsführer: Simon Roser
Renkenweg 7
78464 Konstanz
Deutschland
E-Mail: hi@sanerebels.com
UMSATZSTEUER-ID: DE344225955
The Service Provider offers strategic consulting services in the areas of Revenue Operations (RevOps), growth strategy, marketing, sales, and business development. The specific scope of services is defined individually in each contract, project agreement, or statement of work (SOW).
Our service offerings include, but are not limited to:
All services are provided as advisory services. The Service Provider provides recommendations and strategic guidance but does not guarantee specific business outcomes or results. The implementation of recommendations remains the responsibility of the Client.
Contracts are formed through written agreement (including email correspondence) between the Service Provider and the Client. The specific terms, scope, duration, and fees are defined in the individual contract or SOW.
The duration of services is specified in the individual contract. Services may be provided as:
Unless otherwise specified in the individual contract, ongoing engagements may be terminated by either party with 30 days' written notice. Fixed-term engagements cannot be terminated early except by mutual agreement or for cause. The right to terminate for cause remains unaffected.
The fees for services are specified in the individual contract or SOW. Unless otherwise agreed, all fees are stated exclusive of statutory value-added tax (VAT).
Invoices are due and payable within 14 days of the invoice date unless otherwise specified. For ongoing engagements, invoicing typically occurs monthly in advance. For one-time engagements, invoicing may occur before, during, or after the service provision as specified in the contract.
In case of late payment, the Service Provider reserves the right to charge interest on arrears at the statutory rate and to suspend services until payment is received.
Unless otherwise agreed, the Client will reimburse reasonable and necessary expenses (e.g., travel, accommodation) incurred in connection with the provision of services. Such expenses will be invoiced separately with supporting documentation.
The Client is obligated to provide all necessary information, documents, and access required for the Service Provider to deliver the agreed services. The Client will designate appropriate contact persons and ensure their availability.
The Client warrants that all information and materials provided to the Service Provider are accurate, complete, and not misleading. The Service Provider is entitled to rely on the accuracy of information provided by the Client.
The implementation of recommendations and strategies provided by the Service Provider remains the sole responsibility of the Client. The Service Provider is not liable for results arising from the Client's implementation decisions.
Both parties agree to maintain in confidence all confidential information disclosed by the other party in connection with the services. Confidential information includes, but is not limited to, business plans, financial information, customer data, strategies, and proprietary methodologies.
The confidentiality obligation does not apply to information that: (a) is or becomes publicly available through no breach of this agreement; (b) was rightfully in the receiving party's possession prior to disclosure; (c) is independently developed by the receiving party; or (d) must be disclosed pursuant to legal requirements.
The confidentiality obligation survives the termination of the contract and remains in effect for a period of three (3) years following the end of the contractual relationship.
All methodologies, frameworks, templates, and materials developed by the Service Provider prior to or independent of the engagement remain the exclusive property of the Service Provider.
Work product specifically created for the Client as part of the engagement (e.g., custom strategy documents, audit reports) will be owned by the Client upon full payment of all fees. However, the Service Provider retains the right to use general insights, methodologies, and non-confidential learnings for future work.
The Service Provider grants the Client a non-exclusive, non-transferable license to use any pre-existing materials provided during the engagement solely for the Client's internal business purposes.
The Service Provider will perform all services with reasonable care and professional diligence consistent with industry standards.
The Service Provider's liability for damages, regardless of legal grounds, is limited to cases of intent and gross negligence. In cases of slight negligence, liability is limited to foreseeable, typically occurring damages and capped at the total fees paid by the Client in the twelve (12) months preceding the event giving rise to liability.
The Service Provider is not liable for: (a) damages arising from the Client's implementation of recommendations; (b) business losses, lost profits, or consequential damages; (c) damages resulting from inaccurate or incomplete information provided by the Client; or (d) damages caused by third parties or circumstances beyond the Service Provider's control.
Nothing in these T&C limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law.
Both parties agree to comply with all applicable data protection laws, including the EU General Data Protection Regulation (GDPR). Where the Service Provider processes personal data on behalf of the Client, a separate data processing agreement will be executed. Please refer to our Privacy Policy for information on how we process personal data: sanerebels.com/privacy
These T&C, together with the individual contract or SOW, constitute the entire agreement between the parties and supersede all prior agreements and understandings, whether written or oral.
Any amendments or modifications to these T&C or the contract must be made in writing and signed by authorized representatives of both parties.
If any provision of these T&C is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced by a valid provision that most closely reflects the economic intent of the original provision.
Neither party may assign or transfer its rights or obligations under these T&C without the prior written consent of the other party, except that the Service Provider may assign to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets.
These T&C and all contractual relationships arising therefrom are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from or in connection with these T&C is Konstanz, Germany, provided the Client is a merchant, legal entity under public law, or special fund under public law.
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/odr. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
For questions regarding these Terms & Conditions, please contact:
KNUS GmbH
Simon Roser
E-Mail: hi@sanerebels.com